FAQ’s, Get to Know Your Pool

Make sure your equipment is protected during freezing temperatures. 

When temperatures fall under 38 degrees your pool equipment should automatically come on to prevent ice from forming inside your equipment. If the freeze protection fails or isn’t working the ice can crack the plastic housing or PVC pipes creating a lot of damage to your system. You may wonder why your pool is coming on all of a sudden in the middle of the night or during a time in which you don’t have it normally set. Our licensed technicians can inspect the freeze protection for you to ensure that its working, as well as, set the temperature for which you’d like it to come on.

Why is my motor/equipment making so much noise?

If you’re wondering what that loud pitch noise is coming from your equipment, more than likely its the bearings going out in the motor. This is an indication that the motor itself is on its last leg. The first thing to do is turn off your equipment and take out the pump basket. Stick your hand into the housing and make sure the impeller inside isn’t clogged or spun out. If the impeller/diffuser has spun or broke it can also make a loud pitched noise. We can schedule a service call with one of our licensed mechanics and diagnose the issue.

How much water loss is normal before it’s considered a leak?

Normal water loss is 2 inches of water or less a week during warm temperatures. If your constantly having to fill your pool multiple times a week its a warning sign that you may have a leak. Check your water bill and compare it to previous months and see if the usage/amount is way more than normal. Aquanomics Pools offers Leak Detection and would be more than happy to help resolve any water loss issues!

What is the white build up around my pool on the tile/stone?

This is caused from too much calcium in the water. Calcium comes from Cal-Hypo based shock and your tap water. If the build up around the tile will brush off, you may only need a calcium reducer/scale remover. However, if it’s built up on the tile or your stone coping in a hard white rock form, you’ll need to get it removed by a pool service professional. We can give you a free quote on how to remove the calcium build up around your pool.

What is CYA/Stabilizer and how does it affect the water in my pool?

Most commonly, its an indication of old pool water.

CYA/Stabilizer normal range in a pool is between 30-70ppm. You need enough stabilizer(CYA) in your pool to get a chlorine reading. However, too much stabilizer and it’ll put the pool into “chlorine-lock” causing algae to grow. There’s only 3 ways to get CYA-Stabilizer into your pool.

1- After a pool build or plaster/tile remodel CYA-Stabilizer is added to your pool during your chemical rebalance.

2- Granular Chlorine Shock. A lot of pool companies use this base shock because its a safer form of shock vs Cal-Hypo. Unfortunately, Granular Chlorine Shock has a lot of CYA-Stabilizer in it and can spike your levels.

3- Chlorine tabs. This method of adding CYA to your pool is the slowest way to add it. Most pool owners get 3-5 years of life for their pool water, as long as, too much stabilizer wasn’t added on a pool start up or a previous company didn’t add too much granular shock.

If you are constantly fighting algae and don’t know why its’s not going away this is probably the reasoning for it. The only way to get rid of the CYA-stabilizer in your pool is to drain it and re-balance. Give us a call and we can help get your pool back in order.

Why are the pool lights not working?

If the pool and spa lights aren’t working then its probably just the GFI switch. Let’s say the spa light is working but the pool light isn’t. It could either be the result of a faulty bulb and gasket or possibly the fixture itself. Look at the light and see if water got inside. If so, it’s probably the bulb and gasket.

Why is my spa losing water?

If the spa is losing water while the equipment is OFF but refilling once the pool is back on, its an indication that your check valve needs to be replaced. If it’s losing water while the equipment is on, a valve is turned the wrong way or you have a leak and need leak detection.

Things to know.

Salt cells need to be cleaned every 3 months.

DE and cartridge filters need to be cleaned every 4 months.

Run your equipment for 1 hour per 10 degrees outside.

Water needs to be drained and replaced every 3-5 years.

Freeze protection in the winter needs to be in working order.

Maintain the water level to prevent the pump from running dry.

Make sure you or your pool service is checking for CYA & Phosphates.

Leaves & dirt sitting on the plaster for too long can cause organic staining.

DO NOT leave any metal items sitting on your plaster or it’ll rust.

If you have any questions about pool service, pool repairs, or remodels – give us a call!